Website Terms of Use

This website provides general information about DOK Activated Charcoal Powder and general educational content about activated charcoal. It is published for information only. It is not medical advice and is not a diagnosis or treatment plan for any individual.

Activated charcoal can reduce the absorption of oral medicines. Follow the instructions on your product label and ask a pharmacist or clinician whether it is appropriate for you and how to separate the timing from your medicines, since there is no single interval that fits every medicine or situation.

Suspected poisoning or overdose is a medical emergency — seek emergency medical care immediately. DOK Activated Charcoal Powder is not a substitute for emergency medical care.

Always use the product according to its label and any guidance from a pharmacist or clinician, especially if you are pregnant, breastfeeding, taking medication, managing a health condition, or considering use for a child. See our Health & Product Information Disclaimer.

We aim to keep product details accurate, but packaging, presentation and specifications may change. Where a retail price such as GHS 35 is shown on this website, it is the indicative retail price for DOK Activated Charcoal Powder at the time of publishing. Prices in individual pharmacies and health shops may differ, and delivery charges, current stock and the final total for any order should be confirmed with us when you order.

Orders are not placed on this website. Buttons such as “Order on WhatsApp” open a conversation with us on WhatsApp (+233 54 401 2848), and call buttons dial our phone line (+233 20 661 6620). An order is only agreed once we have confirmed the items, price, delivery arrangement and payment method with you directly in that conversation.

The stockist enquiry form composes a WhatsApp message from the details you enter and sends it only when you choose to send it. Submitting an enquiry does not create a supply agreement, exclusive territory, or any commitment by DOK. Any supply relationship is agreed separately and in writing between DOK and the business concerned.

The “Where to Buy” directory is provided as a convenience. Stock levels change, so we recommend calling a pharmacy or health shop before travelling. We do not control the pricing, stock or service of independent retailers listed there.

This website links to third-party services such as WhatsApp, Google Maps and partner websites. We do not control those services and are not responsible for their content, availability, terms or privacy practices.

The DOK name and logo, the text, product photography, video and page designs on this website are owned by DOK or used with permission. You may view, share and link to pages for personal or non-commercial reference. You may not copy, republish or use this material commercially, or use the DOK name or logo in a way that suggests endorsement or partnership, without our written permission.

Please do not attempt to disrupt, overload or gain unauthorised access to this website, or use it to send unlawful, misleading or abusive content.

We aim to keep this website available and up to date, but we cannot guarantee uninterrupted availability or that every detail is free of error at all times. Content may be changed or removed without notice.

To the extent permitted by law, DOK is not responsible for loss arising from reliance on general information on this website, from the use of a product other than as directed on its label, or from services provided by third parties such as WhatsApp, Google Maps, delivery providers or independent retailers. Nothing in these terms limits any right you have under Ghanaian consumer law that cannot be limited.

These terms are governed by the laws of the Republic of Ghana, and disputes relating to this website fall to the courts of Ghana. These terms are written in plain language for clarity and are not legal advice.

We may update these terms as the website changes, and the “last updated” date above will change with them. Questions about these terms can be sent to us on WhatsApp +233 54 401 2848 or by calling +233 20 661 6620 — see the Contact page.